Career Center

About WakeMed:
Serving the community since 1961, WakeMed Health & Hospitals is a nationally recognized, private, not-for-profit health care organization founded and based in Raleigh, N.C. The largest health system in Wake County, WakeMed exists to improve the health and well-being of our community by providing outstanding, compassionate, patient- and family-centered care to all. The 919-bed system comprises a network of facilities throughout the Triangle area, delivering health and wellness services that bring added value to the communities we serve. WakeMed is a leader in cardiac and vascular care, women's and children's services, emergency medicine and trauma care, physical rehabilitation, orthopaedics and neurosciences. Specialty facilities include the WakeMed Heart Center, Children's Hospital, Women's Pavilion and Birthplace, Rehabilitation Hospital, Adult and Children's Emergency Departments and a Level 1 Trauma Center. WakeMed's team of more than 9,400 employees, 2,000 volunteers, 1,300 affiliated physicians, and the more than 300 physicians employed by WakeMed Physician Practices use the most advanced technologies along with the best minds and the biggest hearts to ensure the finest quality in health care and community health. For more information, visit www.wakemed.org.

As an Equal Opportunity Employer, WakeMed provides an inclusive work environment that promotes the valuing of differences, respect for people and cooperativeness among our diverse workforce. WakeMed does not discriminate against any employee or applicant in any terms or conditions of employment. All applicants/employees are considered for employment, transfer, promotion or training without regard to race, religion, color, gender, gender identity/expression, genetics, sexual orientation, age, pregnancy, national origin, disability or veteran status.

Position Information:
The Training & QR Specialist is responsible for onboarding and training new staff, evaluating training needs and current practices, creating and delivering a training development plan complete with materials, tutorials, instructions, and learning resources such as online modules and guides. The specialist is responsible for researching and selecting the latest tools, resources and best practices to deliver and utilize training materials. Serves as a technical resource for interpreting and educating staff on State and Federal Medicaid and Social Security Disability rules, implemented policies and process changes. Assists with evaluating the validity of application denials and assist with the preparation and or argument at the Local, State, Chief Hearing Office or Superior level of appeal. Serves as a resource guide for other funding sources such as ACA Market Place, Medicaid Managed Care and Financial Assistance. The specialist will assist with other duties and responsibilities as assigned by the department leadership.

Experience Requirements:
2 Years Healthcare And 2 Years Education - Teaching and Facilitation of Learning Or Accounting/Finance - Finance And 1 Year Direct Position Experience And Electronic Medical Records Preferred

Education Required:
Associate's Degree Business Or Education Or Related Field Required

Licensure/Certification Requirements:
Not Applicable

Hours of Work:
8:00am - 4:30pm

Weekend Requirements:
As Needed

Call Requirements:
None