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Stanford Children's Health - Lucile Packard Children's Hospital

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Palo Alto, California

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Scheduling Representative II
DescriptionSUBFUNCTION DEFINITION: Scheduling clinic appointments, updating patient information, assiting clinical and adminstrative team with clericla duties. Heavy phone triage, must have customer service skills. Shift: M-F 40 hours a week, 8am-430pm. Potential to work 3 days from homeLocation: Burnet campus, OrthopedicCCHMC SALARY GRADE:3REPRESENTATIVE RESPONSIBILITIES???Customer ServiceProvides assistance and services to patients, families, staff and external agencies in the accurate completion of patient registration, admission and scheduling. Investigates and resolves customer requests, questions or problems according to CCHMC policies and procedures. Con


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