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Details
Posted: 22-Apr-26
Location: Los Angeles, California
Categories:
Admin / Clerical
Internal Number: 151847953
Description
Our UCLA Health Ronald Reagan Hospital is is seeking to hire a full-time Front Office Admin to support our Orthopedic Clinics.
- Answering and directing central phone lines
- Front desk duties (greeting, check-in, discharge, preparation of patient charts, etc.)
- Patient scheduling, interviewing, encounter registration
- Verifying insurance benefits and record benefit for finance review
- Monitoring collection, quality control, and processing of charge documents
- Updating referrals and new authorization dates and extended treatments
- Other administrative duties as assigned
Please note, all employees are required to float or travel to all UCLA Orthopedic Clinics as assigned.
Salary range: $26.42/hr - $37.49/hr
Qualifications
- Minimum 1 year work experience in a customer service environment
- Working knowledge of Medi-Cal, HMOs, PPOs, third party payors, authorization and eligibility requirements and regulations
- Ability to perform the functions patient encounters, registration, and appointment scheduling using a computerized system
- Knowledge of medical terminology
- Working knowledge of Orthopedic Surgery terminology (highly preferred)
- Working knowledge of CPT and ICD-9 codes (preferred)
- Knowledge of patient related policies and procedures
- Knowledge of Microsoft Word, Windows, Outlook, and other PC Applications
- Knowledge of Medical Enterprise supported services, Care Connect (EPIC) systems (preferred)
- Skill in performing basic arithmetic operations
- Sufficient typing skills
- Strong communication skills
- Ability to work part of a team, establishing and maintaining cooperative working relationships with all staff members, management, and the public
- Proficiency in speaking Spanish (highly preferred)
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